Privacy Policy for GuruPro

Last Updated: July 27, 2025

Protecting your personal data is very important to us. This Privacy Policy explains what types of information we collect, how we use it, and what steps we take to protect your data when you use the GuruPro website and our Discord bot.

1. Data Controller

The entity responsible for data processing on this website is:

Max Lange &
Darian S.
Iserlohn, 58636

Contact:
E-Mail: info@heaven-shield.nl

2. Information We Collect

We collect various types of information to provide, maintain, and improve our services.

2.1. Information You Directly Provide to Us

• Contact Information: When you contact us via the chat widget, we collect the information you provide that is necessary to respond to your inquiries (e.g., your message). We do not directly collect email addresses or names via the chat widget unless you voluntarily provide them in your message.
• Discord Information: When you add our Discord bot to your server or interact with it, you may authorize Discord to share certain information with us, such as your Discord user ID, server ID, and the public information of players and cards you create via the bot. This information is necessary to enable the bot's functionality (e.g., team management, card creation, game scores).

2.2. Automatically Collected Information

• Website Usage Data: We may collect information about how you use our website, including IP addresses, browser type, operating system, referring URLs, pages visited, times of access, and duration of visit. This data is used to improve website performance and user experience.
• Cookie Information: The website may use cookies and similar tracking technologies to store preferences (e.g., language setting, theme selection) and manage interaction with the captcha system. You can control the use of cookies through your browser settings.
• Bot Usage Data: We collect anonymized usage statistics about the Discord bot, such as the number of servers where the bot is active and the frequency of command usage. This data is used for the optimization and further development of the bot.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision and Maintenance: To enable the functionality of our website and the Discord bot.
• Improvement and Personalization: To customize the user experience and improve our offerings based on usage (e.g., by analyzing the most used features).
• Communication: To respond to your inquiries submitted via the chat widget.
• Security: To ensure the security of our services, including the implementation of security checks like the captcha.
• Analytics and Statistics: To perform analyses for optimizing our services and to provide the statistics displayed on the website (servers, users, commands).

4. Sharing of Information

We do not share your personal data with third parties unless:

• With Your Consent: We may share information if you give us your explicit consent.
• For Legal Purposes: If required by law, or if we believe in good faith that it is necessary to comply with legal obligations, protect our rights, or prevent fraud.
• To Service Providers: We may outsource certain functions (e.g., hosting, analytics) to trusted third-party service providers who process data on our behalf. These service providers are contractually obligated to maintain the confidentiality and security of your data.

5. Data Security

We implement technical and organizational security measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access. These include, among others, data encryption, access controls, and regular security audits.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by legal provisions.

7. Your Rights

You have the right to:

• Access: Obtain confirmation as to whether your personal data is being processed, and if so, access to that data.
• Rectification: Request the correction of inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data (right to be forgotten), under certain circumstances.
• Restriction of Processing: Request the restriction of processing of your data.
• Data Portability: Receive your data in a structured, commonly used, and machine-readable format or request its transmission to another controller.
• Object: Object to the processing of your personal data, especially if the processing is based on legitimate interests.
• Lodge a Complaint: File a complaint with a supervisory authority if you believe that the processing of your data violates applicable data protection laws.

To exercise these rights, please contact us at the email address provided in Section 1.

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We recommend that you read the privacy policies of any website that collects personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. We encourage you to review this page periodically to stay informed about our privacy practices.

10. Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

info@heaven-shield.com